← Back to home

Terms & refunds

Plain-language summary of how the license, the seller relationship, and refunds work.

The license

Who you're buying from

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Seller of the product: a Georgian Individual Entrepreneur [exact registered name — must match Paddle KYC].

Try before you buy

The app is free to try before any purchase, so you can confirm it works for you — your Mac, your apps, your languages — first.

Refunds

If Say in Place isn't right for you, email support@sayinplace.com within 30 days of purchase and we'll refund you in full — no questions asked. Payments and refunds are handled by Paddle.com, our Merchant of Record.

What we don't promise

Say in Place is provided as-is. Recognition quality depends on your speech, your microphone, and your languages, and no dictation tool is perfect. We work to make it better over time, but we can't guarantee a specific accuracy for every voice and situation.


Need anything? support@sayinplace.com

Last updated: [date on publish] · Merchant of Record: Paddle.com Market Ltd · Seller: Georgian Individual Entrepreneur [registered name pending]